1 - Acceptance of the Terms of Service
Welcome to My 11.Plus , the trading name of Digital Brain Power Ltd (a.k.a. “we” or “us” or the “Company”)!
We want to keep our relationship with you as lean and informal as possible, but please read the Terms of Service carefully before you start using My 11.Plus, because, by using the Website, you accept and agree to be bound and abide by these Terms of Service.
Should you disagree with some of the provisions herein, you can either leave the Website (although we’ll be sad to see you go!) or contact us using the contact form.
2 - Changes to the Terms of Service and the Website
My 11.Plus is a work in progress, meaning that a lot will change over its life. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion. Your continued use of the Website following the publishing of updated Terms of Service means that you accept and agree to the changes.
3 - Accessing the Website, Security and Privacy
We are working hard on continuously enriching and improving My 11.Plus, but we can’t guarantee that the Website will be up and running 24/7. We also reserve the right to suspend or restrict access to some features to users. In any case, we will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period, nor for any data loss.
To access certain features of the Website you have to register by entering your email and choosing a password as part of our security procedures. You must treat such information as confidential, not disclose it to any third party and only use My 11 Plus in person. There is a password reset procedure in case you forget your password, but please notify us of any breach of security. We highly recommend to choose a strong password and that you log out from your account at the end of every session.
It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. In the future, you may be asked to provide certain registration details or other information. As custom for internet websites, we reserve the right to disable any user account, at any time in our sole discretion for any or no reason, including, if in our opinion you have failed to comply with any provision of these Terms of Service.
4 - Refund Policy
Credit card transaction policy
All credit card transactions are transferred over a secure internet connection using 128 BIT SSL encryption.
Digital certificates are used to maximise security when receiving credit card information.
Consumer data information
Purchasing information provided from online transactions is used for accounting purposes only.
After payment, no credit card details are retained or stored. Stringent physical and technological measures are taken to protect customer information.
My 11 Plus offers a no questions asked 14-day day money back guarantee for all our subscription products. No refund will be offered after 14 days.
To get a refund, please use this form to provide us with the following information:
- Your full name
- Your full address
- A contact telephone number
- Your email address
- The subscription that you purchased (and want a refund for)
- The date of purchase
- The reason that you want a refund
Upon receipt of your refund request we will process your refund as quickly as possible (please allow up to 14 days)
ONCE THE REFUND HAS BEEN MADE, YOU WILL BE UNABLE TO LOGIN AND WILL LOSE ALL PROGRESS INFORMATION
5 - Intellectual Property Rights and Use Guidelines
The Website and its original content, features and functionality (including look), are owned by Digital Brain Power Ltd and are protected by UK and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
You agree to not copy, modify, create derivative works of, publicly display, publicly perform, republish, any of our copyrighted material, except to the extent permitted by the Website itself.
For purposes of these Terms of Service, the term “Content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Website. For the purposes of these Terms of Service, “Content” also includes all User Content (as defined below).
You are permitted to use the Website for your personal, non-commercial use, provided that your activities are lawful and in accordance with these Terms of Service. Prohibited uses include violation of laws and regulations or hacking the Website in any manner. No right, title or interest in or to the Website or any content on the site is transferred to you, and all rights not expressly granted are reserved. Any use of the Website not expressly permitted by these Terms of Service is a breach of these Terms of Service and can lead to account termination.
We encourage your feedback, in the form of reviews, comments, and suggestions or recommendations for modifications, improvements or changes to the Services or the Site that you may choose in your sole discretion to provide us from time to time (“Feedback”). When you provide Feedback, you grant us, under all right, title and interest in and to the Feedback, a non-exclusive, royalty-free, worldwide, transferable, sub-licensable, irrevocable, perpetual license to use that Feedback or to incorporate it into the Website or other products or services.
The Website may contain Content specifically provided by us, our partners or our users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Website.
6 - Disclaimer of Warranties, Limitations of Liability and Indemnification
Your use of My 11.Plus is at your sole risk. The service is provided “as is” and “as available”. We disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. We are not liable for damages, direct or consequential, resulting from your use of the Website, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses (including but not limited to attorney’s fees) arising from your violation of any third-party’s rights. You acknowledge that you have only a limited, non-exclusive, nontransferable license to use the Website. Because the Website is not error or bug free, you agree that you will use it carefully and avoid using it ways which might result in any loss of your or any third party’s property or information.
7 - Governing Law and Jurisdiction
These Terms of Service and any dispute or claim arising out of, or related to them, shall be governed by and construed in accordance with the internal laws of England (United Kingdom) without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the courts of England.
8 - Waiver and Severability
Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and My 11.Plus and govern your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.
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